Privacy Policy

Last updated: 2026-09-28

Bearing ("we", "us") helps you understand your health data — lab results and, if you choose, metrics from Apple Health on iOS or Health Connect on Android. This data is personal and sensitive, so how we handle it matters. This policy explains what we collect, how it is used, who processes it on our behalf, and the control you have over it. We do not sell your data, and we never use your health data for advertising.

1. Information We Collect

• Account information: your email address and password, handled by Firebase Authentication (we never see your raw password).
• Profile: optional details you provide — sex at birth and date of birth — used only to choose the correct reference ranges for your results.
• Lab and biomarker data: the results you add, whether by uploading a lab report (PDF or photo), importing a spreadsheet, pasting text, or entering values by hand.
• Health app data (only if you connect it): read-only access to metrics such as activity, steps, heart rate, heart rate variability, sleep, and related measurements, from Apple Health on iOS or Health Connect on Android, used to show your trends and observations. See Apple Health and Health Connect below.
• Usage data: app events and interactions (via PostHog) to understand how the app is used.
• Crash reports: error logs and device information (via Sentry) to diagnose problems.
• Purchase information: subscription status (via RevenueCat). We do not store your payment card details.

2. How We Use Your Information

• To extract, organize, and display your health data with context (reference ranges, trends, and plain-language explanations).
• To authenticate your account and manage your subscription.
• To send you optional summaries and alerts, if you enable them.
• To diagnose crashes and improve the app.

We do not use your health data for advertising or marketing, and we do not sell it.

3. Automated Processing of Your Lab Data (AI)

When you upload or paste a lab report, its contents are sent to our AI provider, Anthropic (Claude), to read the document and extract the individual values so you do not have to type them in. Anthropic also generates the plain-language explanations shown in the app, based only on the data for the marker you are viewing. Anthropic processes this data to provide the service and does not use it to train its models on our account.

The original file you upload, or the text you paste, is kept only until you save the extracted results, then deleted. If you don't save them, it is deleted automatically within two days. We keep the structured results, not the raw document. Extraction is automated and can make mistakes, so the app asks you to review extracted values before they are saved.

4. Who Processes Your Data

We do not sell your personal data. We share it only with the service providers that operate the app on our behalf:

• Firebase (Google) — authentication, database, file storage, and server functions
• Anthropic — AI extraction of your lab data and generation of explanations
• RevenueCat — subscription management
• Brevo — sending optional summary and alert emails
• PostHog — product analytics
• Sentry — crash reporting
• Apple, Google and Expo — delivering push notifications (Apple on iOS, Google Firebase Cloud Messaging on Android)

5. Apple Health and Health Connect

Bearing can read health metrics from your phone’s health store — Apple Health on iOS, Health Connect on Android. Connecting either is optional, and Bearing works without it.

If you connect one, Bearing reads the metrics listed above read-only and only with your permission. You can revoke that permission at any time: on iOS in the app (Settings → Apple Health) or in the iOS Health app; on Android in the app or in the Health Connect app, under App permissions.

The same commitments apply to both, in line with Apple’s and Google’s requirements:

• We use this data only to provide features inside the app — your trends, summaries, and observations.
• We never use it for advertising or marketing, and we never sell it.
• We never share it with third parties for advertising, data-mining, or similar purposes.
• We do not write data back to Apple Health or Health Connect. Bearing requests read access only.
• We do not transfer this data to any third party other than the service providers named in section 4, who process it on our behalf.

6. Data Retention and Deletion

We keep your data while your account is active. You are in control of removing it:

• Delete all biomarker data (Settings) removes every lab result and manual entry while keeping your account.
• Delete account (Settings) permanently removes your account and all associated data, including stored files and your login.
• Uploaded lab files are deleted once you save their results, or automatically within two days if you don't.

Deleting your account removes your data from our database, file storage and login immediately. Records held by our service providers (analytics events, crash reports, subscription records and email delivery logs) are deleted on those providers' own retention schedules.

If you can't open the app, you can request deletion here.

7. Security

We use encrypted connections (TLS) in transit and Firebase's security rules so that each account can access only its own data. No system is perfectly secure, but we work to protect your information.

8. Age

Bearing is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children.

9. Your Rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal data. You can export or delete your data directly in the app, or contact us at support@heybearing.com to exercise any of these rights. If you are in Washington State, our Consumer Health Data Privacy Policy describes your rights under the My Health My Data Act.

10. Regions Where Bearing Is Not Offered

Bearing is not offered in the European Economic Area, the United Kingdom or Switzerland, and is not intended for use there. If you use Bearing from one of these regions anyway, you can delete your data in the app at any time, or email support@heybearing.com and we will act on your request under the data protection law that applies to you.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or by email.

12. Contact

Questions about your privacy? Contact us at support@heybearing.com.